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Top Speech Analytics Sites

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No, that isn’t a typo but my baby has definitely healed my soul. This is Heelers as in Queensland Heelers as in Cattle Dogs as in the best dog ever. I’m going to be writing a blog about my best friend and my new addition and update you on the day to day life of Pepper and Clover. Pepper is my best friend and my savoir, Clover is the rambucious puppy and the new addition to our family....
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CallMiner speech analytics software analyzes your agent to customer conversations for automated quality assurance monitoring and performance management. CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based voice of the...
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Cloud based speech analytics software by CallFinder scans calls for keywords and phrases for custom insights into your business. Companies and call centers looking to improve the customer experience are using speech analytics technology to capture business intelligence relevant to all areas of...
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VoiceBase provides simple APIs for automatic speech-to-text, speech analytics and predictive insights, powering intelligence every business needs. This investment brings the total funding in the company to $20 Million and further validates our Big Voice vision and market execution as we move into...
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“We purchased from DSS because of ease of communication, quick response and provide service to all areas we have a presence in. We have manufacturing and assembly plants all over the world and DSS is able to support all of our locations. DSS understood our objectives and costs were competitive.”....
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Applied Business Technologies offers consulting and solutions for medium-sized businesses and multi-site large enterprises. Our contact center management solutions help companies in a variety of industries including telecommunications, mobile services, healthcare, energy providers, financial services and the public sector. We cover all aspects of Call Recording and work across virtually any...
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Cisco Call Recording, Quality Management, Speech Analytics and Workforce Management. Joins network of companies leveraging Avaya’s customer and team engagement capabilities in order to transform customer experience PRAGUE, Czech Republic – ZOOM International, a leading world-wide provider of interaction recording, quality management, speech analytics, and workforce management solutions,...
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Save money by making calls shorter. Reducing the average call by one second could lead to thousands in savings. Read more ». Our solution is entirely open source so that it can be customized to your own specific needs. Read more ». Save money by discovering why customers are not getting correct answers. Read more ».
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Rocket Analytics is a suite of powerful, easy-to-use website and call tracking tools that help you measure the success of your marketing campaigns. From pay-per-click and online marketing to traditional print advertising, Rocket Analytics provides the tools you need to make your best marketing decisions. A unique visitor is classified as an IP address that has not been on your site that day....
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SESTEK is the leader speech technology company operating in Turkey in the fields of call center, customer services and communication technologies. Middle East Banking Innovation Summit, September 14-15, 2015, Sofitel Dubai The Palm Resort & Spa, Dubai Banking Innovation Summit, September 14-15 2015, Sofitel Dubai The Palm Resort & Spa, Dubai. SESTEK's Call Steering saves callers from complex...
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QA5 is a call center software technology component (SDK) for call center software developers capable of monitoring calls for different emotions in a contact center environment in real-time and for post processing using Nemesysco's voice analysis. Nemesysco's Voice Analysis Technology for Emotion detector in call centers, in not made for Investigations, but for CRM and Call center service...
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The problem with a traditional analytics deployment is the very high cost of ownership both in terms of software and an expert team to write queries and interpret results. We work primarily in the contact centre space with both speech and text analytics depending upon the client requirement.
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Uptivity is the leading workforce management software platform for contact centers. Contact us to learn more about our WFM solutions today! "After deploying Uptivity, we are confident we are prepared to handle our growth in coming years.". Tips and Sample Forms for Building a World-class Quality Program Download the Guide. Don’t Fear the Villains in Your Contact Center – Find Tips Here!...
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Speech is still the main channel for interactions between an organization and its customers. Despite the growing importance of new channels such as social media, most customers still prefer to pick up the phone when they want to sort something out. For these reasons Speech Analytics is vitally important for gaining insight into what customers really think of your organization. When evaluating...
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