Home > Speech Analytics Sites > Top Speech Analytics Sites

Top Speech Analytics Sites

2097 Views
Sort
Elevate the customer experience and improve agent performance with customer engagement analytics from CallMiner. Learn more. Santander Consumer USA (SCUSA) is a leading automotive finance company with both direct and indirect lending divisions. The company currently has about 7.2 million agent connects per month across all of its contact centers. SCUSA implemented real-time monitoring using the...
Rank
1
Vote
Sponsor
0.0
VoiceBase provides simple APIs for automatic speech-to-text, speech analytics and predictive insights, powering intelligence every business needs. Keyword or phrase spotting allows customers to create a custom grouping of specific words or phrases that will be automatically tagged…. VoiceBase can automatically detect and optionally redact credit card information from the recording and...
Rank
2
Vote
Sponsor
0.0
Cloud based speech analytics software by CallFinder scans calls for keywords and phrases for custom insights into your business. Companies and call centers looking to improve the customer experience are using speech analytics technology to capture business intelligence relevant to all areas of...
Rank
3
Vote
Sponsor
0.0
Gives you what you want, when you want it and how you want it. We provide a service tailored to your requirements and ensure that the results are provided in a timely manner. We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will...
Rank
4
Vote
Sponsor
0.0
Save money by making calls shorter. Reducing the average call by one second could lead to thousands in savings. Read more ». Our solution is entirely open source so that it can be customized to your own specific needs. Read more ». Save money by discovering why customers are not getting correct...
Rank
5
Vote
Sponsor
0.0
DialConnection offers a fully integrated, end-to-end solution to take your contact center's performance to the next level. Our intuitive, user-friendly interfaces and simple management tools help companies reach accounts and customers while maintaining compliance. Customizable options tailor to suit your needs and scale as your business and its requirements grow. Click on each solution in this...
Rank
6
Vote
Sponsor
0.0
PBI Predictive Business Intelligence is an advanced speech analytics software tool that filters customer interactions and provides companies with actionable intelligence. Thirty years of research has resulted in a system that is highly accurate with ratings that can exceed 90%. This technology was proven throughout years of use in the defense and intelligence communities worldwide....
Rank
7
Vote
Sponsor
0.0
For the many organizations which lack the expertise and internal resources to manage a complete speech analytics strategy, MainTrax also provides ongoing support to help improve agent effectiveness, minimize compliance risk, close more sales, reduce customer churn, increase First Call Resolution, and decrease operational costs. MainTrax is a leading provider of speech analytics professional...
Rank
8
Vote
Sponsor
0.0
No, that isn’t a typo but my baby has definitely healed my soul. This is Heelers as in Queensland Heelers as in Cattle Dogs as in the best dog ever. I’m going to be writing a blog about my best friend and my new addition and update you on the day to day life of Pepper and Clover. Pepper is my best friend and my savoir, Clover is the rambucious puppy and the new addition to our family....
Rank
9
Vote
Sponsor
0.0
The problem with a traditional analytics deployment is the very high cost of ownership both in terms of software and an expert team to write queries and interpret results. We work primarily in the contact centre space with both speech and text analytics depending upon the client requirement.
Rank
10
Vote
Sponsor
0.0
QA5 is a call center software technology component (SDK) for call center software developers capable of monitoring calls for different emotions in a contact center environment in real-time and for post processing using Nemesysco's voice analysis. Nemesysco's Voice Analysis Technology for Emotion detector in call centers, in not made for Investigations, but for CRM and Call center service...
Rank
11
Vote
Sponsor
0.0
“We purchased from DSS because of ease of communication, quick response and provide service to all areas we have a presence in. We have manufacturing and assembly plants all over the world and DSS is able to support all of our locations. DSS understood our objectives and costs were competitive.”. “DSS provided us with the tools enabling us to improve the quality of our reps and provide...
Rank
12
Vote
Sponsor
0.0
Rocket Analytics is a suite of powerful, easy-to-use website and call tracking tools that help you measure the success of your marketing campaigns. From pay-per-click and online marketing to traditional print advertising, Rocket Analytics provides the tools you need to make your best marketing decisions. A unique visitor is classified as an IP address that has not been on your site that day....
Rank
13
Vote
Sponsor
0.0
Applied Business Technologies offers consulting and solutions for medium-sized businesses and multi-site large enterprises. Our contact center management solutions help companies in a variety of industries including telecommunications, mobile services, healthcare, energy providers, financial services and the public sector. We cover all aspects of Call Recording and work across virtually any...
Rank
14
Vote
Sponsor
0.0
SESTEK is the leader speech technology company operating in Turkey in the fields of call center, customer services and communication technologies. SESTEK's Call Steering saves callers from complex menu navigation and routes them to the right destination by letting them say what they need. SESTEK was recognized as the Best Technology Solution Provider at Call Center Week Excellence Awards 2016....
Rank
15
Vote
Sponsor
0.0