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Software & resource site for help desk and desktop support professionals. Includes free support software downloads, helpdesk job listings, white papers, events, and more. Knowledge management: A subset of the incident/problem management, knowledge management capability ensures the support desk is not only provisioned with pre-defined problem/resolution “pairs” (to answer the more basic and...
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Benefit from a range of out-of-the-box tools that will save you time, money, and energy — including: email & LDAP integrations, live chat, mobile apps, tasks & projects, and remote desktop for saving on expensive VPN connections. Just wanted to say thanks so much your script is awesome. It is exactly what I have been looking for! My customers are even ringing me up asking for a direct link to...
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An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today! We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements....
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Customer service software and support ticketing system by Zendesk. Cloud-based help desk solution used by more than 200,000 organizations worldwide. Free 30-day trial. Zendesk products work right out of the box, with powerful features and functions to help any business improve their support...
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Customer Service Software - Help Desk Software, Multi Company Satellite Help Desk & PinkVERIFY ITIL / ITSM IT Service Desk Software by Vision Helpdesk. A Customer Service Software is a centralised software that collects all customer support requests from different channels like contact form’s,...
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Cloud based ITSM software for your service desk ✓ Powerful IT help desk automation tool to manage incidents, assets and more ✓ Sign Up for Freshservice ITSM System. We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice. Our Cookie Policy provides information...
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Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty. Start your free trial today by joining over 131,000 other customer support heroes! Unlike other help desk software, Kayako gives you a complete picture of your customer’s journey so you know where they’re coming from. Your team will know of each interaction a customer has had with your...
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NetHelpDesk is a leading provider of help desk software and helpdesk systems. Trusted by IT professionals across the world for over 20 years. NetHelpDesk is a feature-rich, ITIL aligned help desk software, combining everything from ticket tracking and customer relationship management, through to stock control and self service - with endless reporting capabilities along the way. Our helpdesk...
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Help Desk software built to handle complex business processes. US based live support at budget friendly prices. Email, Chat, Rules, Web, Mobile, ITIL, Reports. Few software companies have been in business for 26 years. iSupport puts customers first with live technical support, continual investment in research and development, and no-hidden-cost pricing. We have posted over 60 consecutive...
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Help Desk Software and Customer Service Software by HelpSpot. Get started in 5 minutes, SaaS or On-Premise. Improve customer satisfaction with ease. "HelpSpot has been a tremendous tool for our organization. We are a remote work organization, and coordinate both sales and customer support through HelpSpot. And thanks to the flexibility of the API, we have been able to integrate it into many of...
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See why 8,000+ businesses have made the switch to the world’s simplest help desk. Only $19 per user. Sign up for free today. We spent a long time looking for the very best live chat software to integrate with Groove. We’re proud to say that we’ve found it in Olark, and more than 10,000 businesses agree. Our partnership with Olark adds live chat seamlessly into your Groove support widget....
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MHelpDesk the #1 rated, best field service management software; get organized and win more jobs from scheduling, dispatch, invoice, and more. Try FREE today. Access our extensive library of training videos to learn about features and best practices. New videos are being added weekly to keep you current. To help make your transition as smooth as possible, we'll help you convert your old data and...
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Track-It! is the IT help desk software and asset management solution trusted by small to medium sized businesses worldwide for over 20 years. Automatic asset discovery and auditing gather and record asset information for everything on your network, giving you the ability to take control of your IT environment and make better decisions with complete hardware, software and configuration data...
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Web based help desk software. Track, Support, Report, and Improve Customer Satisfaction, Saving you money and time on any device. Try a Free Demo Today! It’s time to roll up our sleeves and get to work. Revelation will help you be a superstar for your customers by taking care of the mundane, repetitive stuff so you can focus on providing the solution. It will even peer into the future to make...
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Global Help Desk Services provides help desk outsourcing services. That is 100% of our focus. Your outsourced help desk will give you the freedom to focus on your core competencies while saving you time and money and providing world-class support. When you partner with Global Help Desk Services, you gain a partner recognized by the Help Desk Institute as a leader in the help desk outsource...
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In a recent conversation with some of my industry peers we spoke extensively about why the current generation can be “difficult” to work with. I’m not sure I agree with that though. I often find myself wondering if it’s “us” or “them” that’s the problem – maybe it’s really us that’s difficult to work with. [Continue reading]. In my experience most CIO/CTO’s don’t realize just how important the...
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Help Desk Software - Help Desk Pilot. Help Desk Pilot is Help Desk & Customer Support Software. This customer support software is 100% web based. With added support for LDAP Authentication, Knowledge Base Integration & SLA Management. An application to manage support tickets online and convert incoming emails into support or trouble tickets. Helpdesk Pilot’s multi-lingual staff interface gives...
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Web based help desk software. Free Help Desk is an open source, free, mobile ready, easy to use full featured helpdesk software using php and mysql. Release Date: 4-27-2014 All new responsive interface optimized for desktop and mobile devices. Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more...
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Help Desk Software Solution. WonderDesk provides a fully automated and flexible web based help desk software. For many reasons. Throughout the duration of each support request, they are notified via email each step of the way. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support...
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Live Chat Software, SMS, Support Ticket, Knowledge base system for call centers of any size. Customer Service Software enabling all communication channels to your customers in a single solution. Free 30 day trial. Is your customer service team overwhelmed or your Social Media strategy foundering? LiveHelpNow partnered with HelpSquad to offer live chat sales and support teams for your business...
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