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Customer Focus, Inc. is an international customer service training company that provides innovative, world-class customer loyalty training and customer focus culture-building training programs. Managing Accountable Performance (MAP) uniquely establishes and implements high behavior standards and performance goals in service, quality, and cost control. The MAP includes sample standards...
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The Customer Focus: Customer service training workshop seminar. Available as online virtual customer service training. Customer Service Training that works! Shep Hyken, the creator of The Customer Focus programs, has been working with companies in the area of customer service, customer experience and customer loyalty since 1983. It has taken years to develop the content that goes into...
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The Center for Customer Focus has a 25-year track record of helping clients increase their competitive advantage. This workshop gave me skills I can use in every aspect of my job. It will make me a better employee and I will focus more on customers internally and externally. The Center for...
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Customer Focus books and customizable, on-site training programs to maximize customer focus and service excellence throughout your organization. Our e-book version is available through Clickbank.com. And, when you purchase our e-book you also get a 60 day money back guarantee which is as follows:...
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Customer Focus Services (CFS), a pioneer in India-based offshore outsourcing firm with an offshore call center, offers high-quality, performance-driven outsourcing services. We aim to radically reshape the face of call center outsourcing and customer relationship management through strategic...
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If you are interested in sponsoring Customer Focus Live 2015, please contact Grant Scheffer on. Balancing superior sales and service performance in a cost reduction environment. Head of Knowhow Customer Contact Centre, Dixons Carphone Group. Global Transformation, Digital & Marketing Director, Philips. Click here to view more videos from Customer Focus 2014. Moderator and magazine ‘Agony Uncle,...
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The customer focus calculator shows how much your website talks about, or to, the visitor versus your own business. Enter URL and company name for free. For your website to be effective, it must connect with whatever is going on in the mind of your customer. What brought them to your website in the first place? What problem are they having? How does your business solve their problem? What...
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Robbie Richardson of Customer Focus, Dundalk provides Customer service Training, Mentoring, Coaching, Mystery Shopping, Surveys increasing engagement. Customer Focus have provided customer service and sales solutions to the retail, service and hospitality industries since 2010. We deliver these solutions through a blend of training, coaching, customer auditing and job coaching. We tailor and...
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Our customers are passionate about seizing new opportunities to transform their businesses in this rapidly changing world. We develop strategies, create tactical plans and manage the implementation to help you achieve sustainable results. From strategy development through tactical execution, Customer Focused Strategies has the resources, expertise and proven track record to help telecom and...
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The Customer Focused Marketing Group is a team of experienced marketing professionals who research, develop, and execute cost effective marketing solutions with the highest level of transparency and accountability. As a fee-based company, we offer all our clients complete objectivity in the developing and implementing of their specific marketing plan for a lower cost than developing a similar...
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Effective eCommerce websites and business management software for promotional product distributors, apparel decorators, sign makers and print managers. Why? Customer Focus better reflects our company ethos. You – your needs now, and your need to retain a competitive advantage in the years to come – are the reason we exist. All of our research and development is geared towards providing you with...
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Email is an important way for web-based businesses to communicate with their users and customers. Email is a great tool for sales, providing support, and keeping your customers informed about what is going on in your organization. But as a business grows and gets more users and receives more emails it can get harder and harder to ‘keep up’. You get more and more incoming emails. The inbox...
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