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Asterisk: an open source framework that lets you build communications applications for IP PBX, VoIP gateways, conference servers and custom phone apps. Asterisk powers IP PBX systems, VoIP gateways, conference servers, and is used by SMBs, enterprises, call centers, carriers and governments worldwide. Download Asterisk. Build your own custom system with Asterisk? Buy a powerful, low-cost...
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Q-Suite is a robust, feature-rich and scalable contact center software suite for Asterisk built to leverage the technology stack of Asterisk, Linux, MySQL and Apache. Q-Suite delivers an extremely powerful and compelling next generation IP enabled contact center platform at considerable cost savings. Q-Suite is a multi-tenant software available for both Cloud and Premise-based contact centers....
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“The flexibility of xCALLY has allowed us to design, build, and implement a custom call center platform that enables our employees to provide a unique customer experience. We were able to complete this project without hiring expensive outside consultants or programmers which greatly reduced our...
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“We, at Convergenze SpA, are very delighted about the level of support received from Ecosmob. Convergenze has commissioned several projects ranging from Asterisk DialPlan+IVR to Opensips+Sems routing configuration. In every cases we reached our prefixed goals thanks to the high skills they...
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CDR-Stats is a call Analytic and CDR reporting application for Asterisk, Freeswitch, Kamailio, Veraz, OpenSIPs, FreePBX and other telecoms switches. CDR-Stats is a web based CDR (Call Data Record) billing mediation platform with call rating and CDR analysis for multiple tenants having the...
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"At Mozilla we have been using Thirdlane to manage and connect PBXs in our offices worldwide. Out-of-the-box Thirdlane includes all the administration and end-user features expected in a modern PBX, but what really sets it apart is the ease and the depth of customization it offers to administrators. It does not limit what you can do with Asterisk - just makes it easier". New version 7.5.1.0 of...
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As an open source GPL, web-based PBX solution, FreePBX is easy to customize and adapt to your changing needs. FreePBX can run in the cloud or on-site, and is currently being used to manage communications of all sizes and types of environments from small one person SOHO (Small Home, Small Office) businesses, to multi-location corporations and call centers. The FreePBX ecosystem provides you with...
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A2Billing is a class 4 / 5 softswitch with inline billing, designed for providing residential, business and wholesale VoIP services, calling cards and Call-back. I have recently this year decided to take the plunge and learn about Asterisk and then a billing system. What a learning curve! Today after a lot of hard work and finally with the help from one of the a2billing team we are up and...
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Send a pre-recorded message to a set of receivers. The message can be easily personalized by having your PBX read custom variables, e.g. current account balances, planned service outages, end of current subscription periods. Ever tried setting up a conference call with many attendants? WombatDialer can connect them all in parallel at the click of a button - no more wasted time and manually...
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FlowVox is a Java-based Asterisk Operator Panel (CTI) that provides users with an easy-to-use interface for managing phone calls via the Asterisk PBX systems. FlowVox allows users to make, receive, park, transfer, and conference calls with simple, smooth drag-and-drop or right-click mouse operations. FlowVox also includes a voice mail component that enables users to manage voice mails via the...
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Asternic Call Center Stats. Slick queue monitoring and reporting for Asterisk. The reports display accurate information for your call center activity in nice formated tables and informative charts. Even more: you have the option to export the reports to pdf and csv (Excel). There are a myriad of metrics available: Service Level Agreement, Abandon Rates, Call Distributions, Agent Activity and a...
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That will give you all the features required to establish and run a feature-rich, scalable contact center. Q-Suite is multi-tenant and provides all the essential contact center features for both premise based and hosted contact centers. Whether it be an outsourced contact center seamlessly handling inbound calls for its clients or a mission critical contact center requiring an ACD with skills...
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*astTECS offers open source, Asterisk Predictive Dialer including asterisk IP PBX, IVR Systems & solutions, ACD app software, voice logger & recorder, FMC & GSM gateway and video conference solution. “astTECS is fully flexible and scalable platform that have met all our requirements of efficiently running our virtual offices, conference facilities and the accurate billing to our clients." Mr....
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Endpoint interoperability, support for wide range of telephony interfaces, cost-effective, local distribution/inventory, built-in security, organized technical training. Simplified communication management of converged voice and data for multi-branch operations with varied telephony interfaces and infrastructure. Reliable and rich communication options for staff who juggle sales calls, project...
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Using the Asterisk Monitor application is a great way to record your calls. Sometimes, though, you have specific requirements for how the recordings are mixed, processed, or otherwise handled. Asterisk does give you a way to do this. An example that came up recently was that the Q/A department needed to be able to distinguish the two sides of the call. By default, Monitor records both the...
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Queue monitoring and reporting suite for Asterisk, Elastix and FreePBX, creates real time, historical reports and stats to analyze agents and call center performance. Tune Asterisk interaction to minimize the load on the Asterisk server. Measure agents activities, business targets and conversion rates. Create accurate real time and historical reports and statistics. See the calls they're...
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The software suite also includes a from-scratch software installation document, full English and Spanish versions of the web-clients and admin pages(and functional versions of several other languages), and is designed to work with an Asterisk system that has Zap/DAHDI(T1/E1/PSTN) telco lines or VOIP(IAX or SIP) trunks and many different kinds of softphones and hardphones. This group of...
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Asterisk IP PBX affordable business VoIP phone system or best cloud based hosted business phone service. Symplify the best VoIP service for small business. Any small company looking for a new phone system should consider hosted business VoIP services (or cloud based phone seas a terrific cost effective viable option. Business hosted VoIP is perfect for a new start up without any phone services...
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ISymphony is the best web-based call management solution for your Asterisk PBX. Thousands of organizations choose iSymphony to organize people and the flow of information from your phone system. Be more productive by communicating on a realtime platform with everyone in your organization. Deliver value from your queues by bringing queue information to your agents. See realtime statistics on...
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Note: This is good news for us "VoIP" consumers. Competition is good in these areas so providers don't get lazy and take their dedicated customers for granted. Google is quietly moving in on Skype's turf, and while users have long been able to call others from within Gmail, Google's making it even more attractive this week: the company has announced that the service is now being offered in 38...
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