Customer Insight Sites

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Many column inches of newspapers this week have been filled with diagnosis of what went wrong with polls predicting US election outcome. Why were most media outlets, most polls predicting a Clinton win. More relevantly to this blog, should it actually matter to Customer Insight leaders. I believe some of the lessons that can be learnt from this & other recent failures are very relevant for...
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Customer Experience is what we specialise in and are passionate about. We offer a full suite of solutions, from Blueprinting to a Mystery Shopper Programme. We have developed an integrated approach to Customer Experiences – from real-time Customer research, through crafting / designing awesome experiences and thereafter, defining the Experience Blueprint that underpins these experiences....
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Customer Experience Insight delivers actionable insights and best practices to sales, marketing, and customer experience professionals. There are dozens of things you can say to customers that come across as condescending, flippant or tacky – things that will destroy the customer experience...
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MetrixLab are a global Market Research Company, offering customer insight services & market research data for businesses of all sizes around the globe. We leverage data from any source, anywhere and at any time and apply our proprietary technologies to deliver solutions that extend market...
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VoC Insight is the professional alternative to expensive agencies and consulting firms, as well as the less than professional do-it-yourself options. We offer comprehensive solutions for all types of research projects. We manage all, or any part of, survey design, data collection, reporting, and...
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Top Customer Insight Sites (20)
Customer Insight 2016 enabled retailers to hear from those who are leading the field, get to grips with the latest technology and learn more about the future of consumer behaviour. The event also explored how insight can be used to not only support your marketing strategy, but also to inspire and innovate to make insight an integral component for your business. In its third year, Customer...
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To ensure your privacy, Consumers Energy has entrusted Data Decisions Group to manage your panel information. Data Decisions Group has the utmost respect for the privacy of respondent information and vigorously protects it. Like any high quality research firm, Data Decisions Group reports survey results in aggregate form only. Individual respondent information and opinions are never shared with...
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Ometria is a powerful marketing automation platform for ecommerce that enables retailers to send personalised marketing messages based on detailed customer insight. The Ometria platform brings together transaction, interaction and offline data sources to create a detailed profile of each customer. Our platform provides key insights, relevant marketing metrics and instant reports about your...
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Our customer insight service is provided for companies of all sizes, and is designed to keep the cost of your research investment to a minimum while returning a high quality market research service to benefit your business and improve your bottom line. Learn more. We will provide you with insights into your customers, their perceptions, motivations, thoughts, attitudes and behaviour, clearly...
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Joey Little, VP of Social Strategy at MotoFuze and founder of the #LiveALittle Project would like to invite dealers and vendors attending the Insight15 Customer Loyalty & Retention Conference to stretch your legs and get your adrenaline pumping while networking with other professionals in the automotive industry. Many convention attendees have participated in individual wellness activities in...
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To ensure your privacy, Consumers Energy has entrusted Data Decisions Group to manage your panel information. Data Decisions Group has the utmost respect for the privacy of respondent information and vigorously protects it. Like any high quality research firm, Data Decisions Group reports survey results in aggregate form only. Individual respondent information and opinions are never shared with...
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Customer Insight Group is the industry leader in customer loyalty and rewards programs. Our loyalty marketing programs build profitable customer relationships. Grow your knowledge, keep your ear to the ground and stay on top of your relationships from every angle. Then use that new customer data and insight to grow profitable customer relationships and keep your customers out of competitors’...
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Infosurv is a nationally recognized survey company that designs, deploys, and analyzes surveys and research projects. Contact us with your project today! True insight often goes beyond an individual research project or even a single department, and that’s what Infosurv delivers: the crucial links between your research information and your business issues. You see, many businesses measure...
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Back Office and Contact Center Analytics and Automation. Identify and remove the barriers to employee productivity and a great customer experience. Our Cicero Insight product, powered by Cicero Discovery sensors, provides intelligence across the enterprise by collecting activity data and isolating process issues to highlight areas for improvement in business processes, compliance, training and...
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An award winning strategic insight and analysis agency based in Warwickshire with unrivalled expertise providing data driven insight for FMCG brands and retailers to drive strategy and growth. As an omnichannel company, S2 is uniquely placed to work with clients throughout the total customer journey by integrating data insight with industry leading creative design and digital treatment. We...
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Customer Retention for the Tire and Automotive Service Industry. Focusing on Customer Lifetime Value and Customer Loyalty. In a mature market, like the Tire & Automotive Service Industry, keeping your customers should be one of your marketing programs top priorities. Whether it's one location, multiple locations or locations in multiple states - you can't afford to Market without Insight!...
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The Call Center Week Winter Conference is where the customer care community comes together for all things customer service. Be inspired by guest speakers, keynote sessions, new technologies and a variety of learning formats to imagine a new future. You’ll be jazzed, inspired, and refreshed to take on what’s next. Workshops, keynote sessions, site tours, lunch n learns, meet-ups provide you with...
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Name brand wigs, hairpieces and hair extensions at discount prices. Human hair wigs, monofilament wigs and hairpieces. Feke wigs and hairpieces come in a wide selection of gorgeous hair colors, including specialty colors that are highlighted, tipped, frosted, three toned, blended or airbrushed. View hair color samples. We urge you to send us a swatch of your own hair so that we may help you...
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For 30 years, grocery retailers have searched for checkout counters that help improve store profits and deliver service that brings customers back again and again. No one’s developed counter design and capabilities that make grocery retailers and customers smile. HybridCheckout counters from PeoplePos combine innovative design and old-fashioned customer service in a cooperative,...
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Invoice books are loaded with essential data that can provide an insight to business operations along with shedding a light on customer-vendor relations. If all invoices issues from day one, every day, are kept organized in an invoice book then they can be analyzed on fixed intervals for information regarding cash flows, customer turnout, number of services asked and the amount being owed to...
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