Customer Experience Sites

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Ideas and strategies to help retailers improve the customer experience. Discover the Return On Experience! Gymboree taps Aptos tools to enhance customer experience Clutch expands mobile marketing strategy with Persio acquisition Amazon eyeing role as auto parts retailer, claims report MaxMedia taps ex-WebMD leader for VP operations role Study: Consumers want to be wanted Customer loyalty...
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Ideas and strategies to help retailers improve the customer experience. Discover the Return On Experience! Multidev Technologies celebrates major milestone Online mobile device shopper is leading the retail wave, reveals new study GoCause helps Etsy sellers to deliver more than handmade goods The Incredible Hulk christens first Brownells retail location Amazon's Prime Day 2016 projected to be...
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Customer Experience Insight delivers actionable insights and best practices to sales, marketing, and customer experience professionals. There are dozens of things you can say to customers that come across as condescending, flippant or tacky – things that will destroy the customer experience...
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I worked with Steve on a number of research projects that focused upon web design concepts and usability. We applied various methods to the projects, ranging from Online Bulletin Boards to In-Depth Interviews and Eyetracking Usability. He is not simply a research vendor, but a partner who will...
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Ensure you get the most value from the event by choosing from multiple topic streams and creating a conference agenda tailored specifically to your needs, or request an invitation to the CEM Leaders Boardroom sessions, where VP and C-level participants can freely share their challenges in a...
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Top Customer Experience Sites (20)
Antina Promotions specializes in creating effective and targeted marketing campaigns to enhance the customer experience to make you memorable and to help you promote and grow your business. From the first touch point you have with a prospect, to every touch point afterwards, an opinion is formed based on the feelings that arise as they interact with your brand. This is what allows your...
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We creatively connect businesses and customers to generate growth with best in class Customer Experience. Using any media or device, we grow businesses. There’s been a marketing earthquake. And the old landscape has been totally ripped up. We no longer shout about what makes us better. We have to prove it. Customers are now critics who tell the world if you deliver less than the best. But offer...
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We combine the thought leadership of industry experts such as Dr Avi Ratnanesan, with world leading MES Experience patient survey technologies to improve the patient experience. We also incorporate PanSensic customer analytics technology to analyse data on deep emotions and mindsets to improve the customer experience. Our ‘6 E Framework’ also provides a simple authentic process to help you...
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Build-A-Bear Build-A-Bear takes consumer engagement to a new level with its unique mix of entertainment-based marketing efforts that extend well beyond the initial purchase of a product. Chief Marketing Officer Gina Collins shares how the content they deploy through their gamification and engagement efforts has transformed the guest experience. MORE >. As part of the CMO Council’s ongoing...
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CAST analysts provide insights and recommendations to improve productivity and sales. The easy to use online dashboard provides store-level score-carding and trending, tracking key performance indicators with one click exportable data file. CAST was built from the ground-up, innovating best-in-class standards and processes. We have clearly defined these standards and processes, with three core...
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BirdEye drives your customers to become your marketing engine by managing online reviews to improve online reputation for better customer experience. Grow your following by responding directly to social comments from one place. Never miss a word with real-time notifications of new customer feedback. Amplify customer voices and let your online reputation promote itself. Monitor and respond to...
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Scalable and flexible customer experience and contact center outsourcing — leveraging an on-demand, distributed network. For more than 20 years, our industry experts, proven processes and responsive technology have delivered great customer experiences and scalable contact center outsourcing. Distributed across the United States, our cloud-based network of sales and service specialists elevate...
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The only event focused on the latest and best customer experience strategies for B-to-B companies featuring powerful keynote addresses, engaging workshops, and valuable networking. Register NowJoin us for the only event focused on the latest and best customer experience strategies for B-to-B companies. Held May 17-19 in picturesque Denver, this event will feature powerful keynote addresses,...
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We conduct specialized Voice of Customer (VoC) Relationship Research to identify Customer Experience strategies and actions. These strategies generate significant increases in revenue for clients including IBM, Mass Mutual, QVC, and Norton AntiVirus. Inducted into the DMA Marketing Hall of Fame due to results clients achieve with our VoC Relationship Research driven strategies. Discuss how...
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Loyalty Methods is the premier provider of specialized Customer Experience (CX), Loyalty, Marketing and Business Intelligence services. Regardless of the advent of e-commerce, the majority of retail around the world is still done primarily through brick-and-mortar stores, using a variety of Point of Sale (POS) systems to transact business. LM has worked successfully to help our customers with...
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FreightCar America’s Coal Cars Have Set The Bar, and Now We’re Raising it Across the Industry. Our Product Development Efforts Focus on Flexibility, Efficiency, and Value. Our Focus is You–We’re Committed to Meeting Your Needs and Exceeding Your Expectations. This Means Delivery of On-Time, High-Quality, and Affordable Railcar Solutions. FreightCar America has been Building Railcars for More...
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Knowing what your customers think and how they interact with your brand is critical to your ongoing success. Through mystery shopping and other services, Cirrus delivers the intelligence you need to set a company standard and maintain it at every level of your organization. And we guarantee it 100%. It’s the power of perception. Find out how we’ve collected 1.75 million experiences and utilized...
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Meridian is a fully integrated manufacturer of kiosks and digital signage, self-service software developer and unbiased, world-class technology integrator. Establishes Meridian as an end-to-end self-service provider. As a result, we can serve our customers better than competitors who outsource major steps in manufacturing and solutions development. While our mission is to deliver great customer...
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Customer Experience (CX) is about building strong customer relationships and brand advocates by consistently, seamlessly and personally engaging with your customers across their journeys consisting of many touchpoints, channels and interactions. Without a strong customer experience focus many companies are finding it hard to differentiate their offerings and compete effectively. To deliver...
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Create and send beautiful, branded surveys after any customer interaction. Monitor performance and take action with real-time analytics and intelligent alerts. Close the loop with GetFeedback for Salesforce. Trigger surveys based on customer activity, push responses to records in Salesforce, build reports and dashboards to stay on top of trends, and get powerful insights with Text...
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